bulaev.ai

Refund Policy

Last updated: September 2026

My philosophy

I want you to be happy with any purchase. If something isn't working for you, I'd rather give you your money back than have you feel stuck with something you don't value. The one exception is code you have already taken: once the private repos are on your machine, a refund would mean paying nothing for them.

The rule

Paid: full refund within 14 days of your first payment — none once access to the paid repositories has been provisioned. Git access is provisioned when you ask for it from your account — creating a token or adding an SSH key — and you confirm this rule at checkout.

Gold: no refund once the gold repos have been issued. Gold is admitted by application and its seats are limited; once the gold repos are on your machine, the payment is final.

Renewals, monthly or yearly, are not refundable; cancel before the renewal date instead.

Your payment goes to She Just Works LLC, the company that operates bulaev.ai, and any refund is issued by that company back to the card you paid with.

That company also publishes a refund policy on shejust.works covering all of its products, and it names the same 14-day first-payment window stated above. Both pages apply: where they differ on a point, this page controls for bulaev.ai; where this page is silent, the company page fills the gap.

Beyond that

I'll likely refund

  • Technical issues that prevent access and that I can't fix within a reasonable time
  • Accidental duplicate purchases
  • Billing errors on my end
  • Exceptional circumstances — just ask

Probably not

  • Change of mind after the 14-day window or after access to the paid repositories was provisioned
  • Partial refunds for "unused" subscription time, except where the law requires them
  • Requests after a renewal

How to cancel

You can cancel your subscription any time from your account. When you cancel:

  • You keep access until the end of your billing period
  • You won't be charged again
  • Git access and the private groups end with the period; your account stays on the Free tier
  • You can resubscribe whenever you want

On Paid you can also pause for 1–3 months instead. See what stays after you cancel.

How to request a refund

Just message me with:

  1. Your account email
  2. A brief reason (helps me improve, but not required within the 14-day window)

I respond within 3 business days. Approved refunds are processed by Stripe in 5–10 business days.

Contact

For refund requests: dasha@shejust.works, X or Telegram.